Thank you for choosing Swan & Co. for your exquisite jewelry needs. We are committed to ensuring your satisfaction with our products and services. Please review our return and refund policy outlined below:

Final Sale Policy:

All sales made through our e-commerce platform are considered final. This policy is in place due to the unique nature of our products, each of which is meticulously crafted to meet your specific preferences. As such, Swan & Co. does not offer refunds for purchases made.

In-Person Experience:

We invite you to enrich your jewelry shopping experience by visiting us either virtually or in person at our downtown location:

Swan & Co.

550 S Hill St,

Los Angeles, CA 90013

Particularly for items like rings, we encourage you to engage with our collection in person. Our knowledgeable staff will be delighted to assist you in selecting the perfect piece and ensuring the accurate sizing of rings.

Accurate Ring Sizing:

To guarantee the correct fit of your chosen ring, we recommend the following options:

a. In-Person Fitting: Our experts are available to guide you through the fitting process in our store. This personalized approach ensures that the ring fits comfortably and beautifully on your finger.

b. Ring Size Ruler: For those unable to visit us in person, we provide a printable ring size ruler here.  This tool allows you to measure your ring size accurately and determine the best fit for your desired piece.

At Swan & Co., we are dedicated to delivering exceptional jewelry and a delightful shopping experience. We appreciate your understanding of our policies and encourage you to reach out to our customer service team with any inquiries or assistance you may require.

Your satisfaction is of the utmost importance to us, and we look forward to assisting you in finding the perfect piece that resonates with your unique style and preferences.

Product Repair Assurance

In the rare event that your purchased item arrives damaged or encounters manufacturing defects within two weeks of purchase, Swan & Co. guarantees free repair or replacement. Contact our customer service team at info@swanandcojewelry.com or 562-553-2930 to initiate the process and ensure your jewelry piece remains as stunning as the day you acquired it.